The smart tray system that keeps patients on their medication
Medistac is a smart medical device platform that automates medication filling checks, tracks adherence in real time, and alerts patients when it's time to take their medication — reducing errors and improving outcomes for pharmacy and patient alike.
The problem Medistac solves
Medication non-adherence is one of the most costly and preventable problems in healthcare. Patients on long-term medications miss doses, confuse timings, or stop taking treatments altogether — leading to avoidable hospital admissions, disease progression, and wasted dispensing. For community pharmacies, re-dispensing uncollected or unused medication is a direct cost with no clinical return. Medistac addresses the problem at the point of dispensing and continues to support the patient at home.
How it works
1
Fill with AI guidance
During dispensing, the AI tracks each medication filled into the tray — cross-referencing against the prescription and flagging any discrepancy before the tray is sealed.
2
Alert & remind
Once the patient receives their tray, the Medistac device notifies them when it is time to take their medication — with clear indicators and audible reminders.
3
Track & intervene
Compartment-level adherence data flows back to the pharmacy in real time. The system flags at-risk patients so the team can intervene proactively.
Everything in one platform
AI-guided filling
Catches errors at the point of dispensing by cross-referencing each medication against the prescription before the tray is sealed.
Smart tray reminders
Real-time patient notification with large indicators, clear compartment labelling, and audible reminders — designed for elderly and vulnerable patients.
Compartment-level tracking
Tracks whether each compartment has been opened — not just prescription-level data, giving granular insight into actual patient behaviour.
Live analytics dashboard
A live view of patient adherence across the entire MDS caseload — see which patients are at risk and intervene before outcomes worsen.
Automatic missed-dose alerts
The system automatically alerts the pharmacy team when a patient misses multiple doses, enabling early clinical intervention.
Multi-format support
Supports MDS, blister pack, and standard dispensing formats — adapting to whatever workflow the pharmacy already uses.
"Future-proof pharmacy operations with scalable technology that improves speed, safety, adherence, and patient usability in a single integrated system."
Real-time analytics and the premium client device
The Medistac dashboard gives pharmacy teams a live view of patient adherence across their entire MDS caseload. Rather than waiting for a monthly review or relying on a patient's self-report, the pharmacy can see exactly which patients are at risk — and intervene proactively. This turns the pharmacy into an active partner in long-term condition management, not just a dispensing point.
The Medistac device is designed to be simple and accessible for elderly and vulnerable patients. It connects over a secure low-power network — no smartphone or internet connection required from the patient.
58%
Time savings on medication filling with AI-guided dispensing
5×
Improvement in medication adherence vs. unmonitored patients
Real-time
Adherence analytics and patient alerts across your entire caseload
Patents
Patent 1 of 2
MediStrips & Tray System
No. 18/489,180
A Medicament Dispensing Assembly and Kit
No. 22202307.9
A Medicament Dispensing Assembly and Kit
Setup and integration
Medistac is designed to integrate with existing pharmacy management systems and dispensing workflows. Implementation is handled by a Wellstac specialist, with training for the dispensary team included. The system is CE marked as a medical device and complies with data protection requirements in Ireland, the UK, and across the EU.
CE marked
Regulated medical device — auditable and compliant
PMR integration
Integrates with your existing PMR and dispensing workflow
No smartphone needed
Connects over secure low-power network — nothing required from the patient
GDPR compliant
Full data protection compliance and encrypted data handling
Pricing
Medistac is available on a per-patient monthly subscription, making it straightforward to scale as your MDS caseload grows. The system pays for itself through reduced re-dispensing costs, improved collection rates, and the clinical value of proactive adherence monitoring. Contact us to discuss a pilot for your pharmacy.
Explore the full platform
Medistac is one part of the Wellstac stack. Explore what else the platform can do for your pharmacy.
Ready to improve medication adherence?
Every missed dose is an avoidable risk. Let Medistac keep your patients on track — automatically.